• $104,476 base salary + 15.5% super | Fixed Term Full-time Role - mid 2025
• Based at Sydney or Newcastle | Hybrid Work Environment
• Receive a fortnightly Rostered Day Off (RDO) in support of work life balance!
• Join a leading Workers Compensation self-insurer

Expand your skills and move into self-insurance focusing on proactive case management in a supportive and collaborative team environment.

Just imagine a future where households and businesses can generate their own energy and sell it back to the grid, ultimately connecting communities and empowering lives. Are you ready to play your part in an evolving industry?​

Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day.

Our vision is simple; for our communities to have the power for a resilient, affordable net zero future. ​

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.

Meet our team!

In a world where you spend more hours a week with your colleagues than your family, it is important to love the team you are in. Energise your career as part of the Workers Compensation Team in the People & Culture group at Ausgrid!

Our robust People & Culture Group of 57, leads the Ausgrid attraction, retention, performance, and development strategies, providing unparalleled growth and succession opportunities.

Join our Worker Compensation team as the Case Manager based at Sydney or Newcastle.

Your new role

Reporting to the Manager Workers Compensation, the Case Manager facilitates the prompt and durable recovery from workplace injuries/illnesses by performing all activities associated with the case management health and injury management claims within a regulatory framework whilst minimising the organisation’s financial liability.

As the Case Manager, you will be given an opportunity to elevate your career in a business that is revolutionising the world of energy.

Your key responsibilities will be:

• Providing advice and guidance to leaders and employees regarding workers compensation and health/injury management issues.
• Perform end-to-end case management of claims.
• Influence and collaborate with key stakeholders on the claim to facilitate return to work outcomes and or resolution of the claim.
• Undertake claims investigations and recommend and implement strategies for resolution.
• Facilitate information management and case management under the guidance of the manager to resolve litigated or emerging litigated claims such as instructing legal advisors and reviewing strategy aimed at reducing cost

Spark our interest!

Our hiring decisions are not only based on your experience and skills, but we also take into consideration your passion, attitude, and alignment to our core values.

Energise us through your skills in:

• Pro-active and strategically driving case management outcomes.
• Demonstrated ability to manage confidential issues.
• Significant knowledge of legislation, codes, industry best practice, policies and procedures related to workers compensation, claims management and injury management.
• Well-developed communication skills with the proven ability to build effective relationships and ability to negotiate and influence stakeholders.
• Demonstrated ability to motivate self and apply time management skills effectively to manage a demanding case load of workers compensation claims.

Grow with Ausgrid

To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance.

It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.

Ausgrid Perks

Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms.

Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.

Belonging at Ausgrid

To deliver the best possible service to our customers we strive towards a workforce that reflects the diverse community that we serve. Ausgrid is committed to creating a diverse and inclusive workforce and we encourage applications from women, people from culturally diverse backgrounds, people with disabilities, people from the LGBTQIA+ community and First Nations people.

If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.