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Enterprise Account Executive - Jira Service Management
San Francisco, California
Full time
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and focused on our customers' success.
Our Enterprise Solution Sales team builds and implements a sales strategy. They guide the use of select products and services to our largest customers. At the same time, we want our Strategic Account Executives, to be an advocate for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. They lead territories comprised of named accounts and a geographic region, frequently working arm-in-arm with our own Strategic Account Managers, Solution Engineering, Channel Partners, Product and Marketing organization. This is a remote position and will report into our Head of Strategic Solution Sales, West.
Gartner lists Atlassian's Jira Service Management as a leader in the service management magic quadrant, our service management solution is one of the fastest growing solutions in the company. This is simply one of the most exciting and impactful strategic selling opportunities in the software industry!
What You'll Do:
- Define and implement a clear vision for your territory and plan/communicate on funnel/account/territory status, resource requirements, challenges, and successes.
- Champion teamwork to partner in tandem with other parts of the Atlassian's GTM organization on ensuring customers are completely educated on the benefits of Jira Service Management.
- Work with Atlassian's Partner Managers, and directly with our vast Partner ecosystem to succeed in a co-sell motion.
- Regularly leverage leading SaaS tools to work collaboratively both virtually and on-site with your customers.
- "Be the change you seek" and demonstrate unselfish leadership while helping Atlassian continuously improve our ability to better serve our marketplace.
- And never, ever F@%# the customer!
Your Background:
- Substantial experience working in a strategic sales environment and exceeding sales-plan goals.
- You have 7+ years experience working in enterprise SaaS software - specifically within IT Service Management, Workflow and Automation, Digital Transformation, Agile PPM or other enterprise solutions.
- A history of working in multi-channel, multi-product firms where internal/external bridge-building and partnering is necessary .
- Superb experience positioning and selling value and calculating Return On Investment.
- Mastery of executive-level communication
- A history of working with technology evaluation and procurement teams.
- Compassion, hunger and a big EQ.
- A versatile mindset and aim to be the very best. Leave your ego at the door!
- A Customer-First approach. You aren't satisfied until our customers are enthusiastic references.
Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $145,800 - $194,400
Zone B: $131,300 - $175,000
Zone C: $121,100 - $161,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
#LI-Remote
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.