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Associate Technical Consultant - Atlassian

Remote - UK/EU only
Full time
Posted
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The Adaptavist Group
I.T., digital & online media services
251-500 employees
8 jobs
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Working at Adaptavist

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com and Aha!

We make change happen. From anywhere.

Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

About Us

Adaptavist’s mission is to help organizations embrace the right tools, processes, and culture to transform their competitive advantage. And it all starts with you.

Working at Adaptavist is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.

Are you excited yet?

Our flexible, remote-first way of working means you can now fit work around your life instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!

As part of The Adaptavist Group, we make up a family of brands combining people, processes, and technology to improve businesses. Offering trusted consultancy, app development, training, hosting, and licensing, our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.

Some of our benefits in the UK include:

- Unlimited paid vacation
- Health Insurance
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance program
- Volunteer days
- Life Insurance
- Free online streaming service subscription

About the team

The team fosters a culture of transparency, where feedback is actively sought and valued. As colleagues, we function as mutual allies, fostering an environment of support, autonomy, and continuous growth. This synthesis of professionalism and camaraderie not only cultivates productivity but also makes work enjoyable. We invite those who seek to contribute to this vibrant landscape and to thrive within our evolving ecosystem.

About the role

A Technical Consultant will work as part of a team assisting customers in making the best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, to deliver value to their business or organization.

This role will help customers to integrate systems, automate processes, and improve efficiency. This typically ranges from expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades, and performance tuning.

As an Associate Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates, and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.

What you'll be doing

  • Atlassian Solution Consultancy: Use knowledge of Jira Administration to gather and analyze requirements, research, and present solutions to clients, and make suitable recommendations
  • Communicate regularly with a range of stakeholders
  • Participation in pre-sales, helping define scope and estimates for projects, and helping in solution design
  • Participation in internal knowledge-sharing and improvements
  • Travel to client sites and work on-site where necessary
  • Atlassian Solution Implementation and Delivery: Installations, upgrades, and migrations for Atlassian applications and associated technologies
  • Custom Atlassian solution design and implementation, e.g., workflow, plugins/scripts, configuration
  • Scripting solutions with languages like Groovy and Python
  • Database administration and querying
  • Web integration of Atlassian and other applications using Rest APIs
  • System administration (Linux and Windows), particularly application servers
  • What we're looking for

  • Experience in technical consulting, software development, or the Atlassian toolset
  • Scripting experience with a language like Groovy or Python
  • Experience with system administration (e.g. Linux and Windows) and database administration
  • Strong written and spoken English language skills
  • Experience presenting solutions to customers based on provided requirements
  • Experience writing and contributing to technical reports

  • A few nice to haves

  • Scripting experience with a language like Groovy or Python
  • Experience with web integration using Rest APIs
  • Experience with requirements gathering and analysis
  • Experience within a fast-paced, fast-growth tech start-up environment
  • Understanding of non-functional requirements for application scalability, availability, and security
  • Familiarity with the distinctions between the Atlassian Cloud and Data Center products
  • #LI-AR1

    At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

    We look forward to your application!